How to Evaluate a Remodeler’s References

Before you sign a contract, ask the remodeler to share names, phone numbers, and/or e-mail addresses of some customers and take the time to see the remodeler's work.

Ask to see jobs similar to yours. Does the quality of the work meet your standards?

Ask the homeowners:

• Would you hire this company again?
• Did the remodeler maintain a neat jobsite, provide regular broom clean-up, and haul away debris including personal trash?
• Did the remodeler keep labor and materials delays to a minimum so that your job could be started and completed on time and within budget?
• Did you find the remodeler easy to work with? Did the remodeler keep you informed as the job progressed?
• Did the remodeler supply you with paperwork in a timely fashion?
• How well did the remodeler deal with the problems that arose?